Privacy Policy

Introduction

At Lifespan, we are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use and protect your information when you visit our website or place an order with us.

Information We Collect

We may collect personal information including:

  • your name
  • email address
  • billing and delivery address
  • telephone number
  • payment information
  • order history
  • website usage information

Payment information is processed securely through our approved payment providers and is not stored directly by Lifespan.

How We Use Your Information

We use your information to:

  • process and fulfil orders
  • provide customer support
  • communicate regarding orders or enquiries
  • improve our website and services
  • comply with legal obligations

If you choose to subscribe to marketing communications, we may occasionally send updates, offers or product information. You may unsubscribe at any time.

Website Analytics & Cookies

Our website may use cookies and analytics tools to help improve user experience, website performance and functionality.

Cookies are small files stored on your device that help websites operate effectively and provide usage insights.

You can control or disable cookies through your browser settings if preferred.

Sharing Information

We do not sell or rent your personal information to third parties.

Your information may be shared with trusted third-party providers where necessary to:

  • process payments
  • fulfil deliveries
  • provide website functionality
  • comply with legal requirements

Data Security

We take reasonable steps to protect your personal information and maintain secure systems to prevent unauthorised access, misuse or disclosure.

Your Rights

Under UK data protection law, you may have the right to:

  • request access to your personal data
  • request correction of inaccurate information
  • request deletion of your data where appropriate
  • object to certain processing activities

If you would like to exercise any of these rights, please contact us using the details provided on our Contact page.

Third-Party Links

Our website may occasionally contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.

Changes to This Policy

We may occasionally update this Privacy Policy to reflect changes to our services or legal obligations.

Any updates will be posted on this page.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us via the details provided on our Contact page.